FAQ
Find answers to your most frequently asked questions.
FREQUENTLY ASKED QUESTIONS
Orders
How to place an order?
- Visit our website.
- Add the desired jewelry to your cart.
- Follow the secure payment steps to complete your order.
What payment methods do you accept?
We accept credit card payments (Visa, MasterCard, American Express) as well as payments via PayPal.
What are the shipping costs and delivery times?
Delivery is free throughout France from 60€ of purchase at a Relay Point, place your order with complete peace of mind.
Can I change my order after I place it?
Unfortunately, once the order is confirmed it may be difficult to change it. Contact our customer service as soon as possible to discuss the available options.
What is your return policy?
You can return a product in its original condition up to 15 days after receiving it. See our "Return Policy" page for details on return conditions, refunds, and exchanges.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking link. You can also go to the "order tracking" page to follow the status of your order in real time.
FREQUENTLY ASKED QUESTIONS
Our Forty My Love articles
What types of products do you offer?
We offer a wide range of women's clothing and accessories, divided into four styles: Elodie (chill), Mathilde (bohemian chic), Gwen (traveler), and Sandrine (business). Each collection is designed to reflect unique styles and meet different needs.
How do I choose my size?
We provide a size guide on each product page to help you choose the size that best fits you. If you have any additional questions, please feel free to contact us.
What materials do you use?
We favor high quality and environmentally friendly materials. Each product is designed to combine comfort, style and durability.
How do I take care of my clothes?
Each product comes with care labels with specific recommendations. In general, we advise you to follow the washing instructions to ensure the longevity of your pieces.
Is it possible to buy in bulk or access preferential rates?
For bulk orders or specific requests please contact us directly via our contact form. We will be happy to discuss your requirements.
Where are your products manufactured?
We work with European partners who share our ethical and environmental values. Our products are designed in workshops where working conditions are respected and where quality is a priority.
How can I stay informed about new collections?
Subscribe to our newsletter to receive updates on our new collections, fashion tips and exclusive offers.
Do you have any further questions?
Our team is at your disposal, contact us on our "contact" page.
